Prompt
Making recommendations is an important component of the final project. This assignment allows you to practice making recommendations by writing a professional email to stakeholders outlining a change. To prepare for this assignment, examine the case study in the module Readings and Resources section. What best practices led to program success?
Specifically, the following critical elements must be addressed
Case study link:https://www.scu.edu/ethics/focus-areas/internet-et...
- People Impacted: Describe the people affected by the changes and describe how each of them is impacted.
- Program Success: Identify program outcomes and best practices, and, based on the measures used to evaluate them, explain which best practices decision makers could implement to enhance the likelihood of program success.
- Overcoming Constraints: How effective were the strategic management processes used to overcome the constraints they faced?
- Organizational Success: Explain how governmental and nonprofit agencies can improve organizational success by best utilizing the principles of benchmarking, best practices, and comparative governmental performance.
- Customer Service: Recommend a strategy to mitigate the impact of the challenge of providing effective and efficient customer service. Justify your recommendation.
What to Submit
Your paper must be submitted as a 1- to 2-page Microsoft Word document with double spacing, 12-point Times New Roman font, and sources cited in APA format.