Overview
Submit a minimum 5 page typed paper (not including the cover page or reference page) to the D2L Drop box by 06/20.
Please denote each task in the paper as you answer the questions. Example:
oTask 1: Answer
oTask 2 : Answer
oTask 3: Answer
**Please make sure to submit complete descriptions/answers for each task. One sentence submissions will not be accepted, I am looking for an understanding of each topic (task) not a definition. Please let me know if you have any questions.
Task 1: Think about the company you made up.
Develop a measurement system for determining specific measures to be used in your business. (hint: Example “If the measure of productivity is customers served per hour, the emphasis is on speed and order completion, the employee will try to complete each transaction as quickly as possible to satisfy this measure. Thus the employee is measured by his ability to complete this successfully, the more successful, the more raises and promotions etc they receive.)Describe the measures of productivity you will use in your business, how they are used, their results etc. Different measures lead to different results and a different set of behaviors from your employees. Now think about WHAT productivity measures are use and explain HOW each one aligns with your company’s objectives? Explain what set of individual productivity measures will direct the behavior of your employees to meet your company objectives as they work toward their own personal goals? (** The aim of the company should be to align work behavior with company goals and objectives)Task 2: Develop a minimum of five (5) organizational goals that you want your employees to achieveNow develop production measures for each of the goals that allows the employees to be successful in achieving those goals. Are you still providing great quality service and products for your customers and superior attention to the satisfaction and retention of your employees? How do you know this? Explain how this work behavior aligns itself with the company’s goals, the employees personal goals and the customers needs. Are all these met, how will you know and measure this? What corrective measures do you have in place?Task 3:
It is important to be able to manage the company goals with productivity measures that include several types of decision making including operations strategy, product or service design, quality management, capacity, facilities planning, production planning and inventory control. Each of these requires an ability to analyze the current situation and find a better solution to improve the effectiveness and efficiency of operations. Describe :Your operational strategyYour product or service design and how you intend to monitor this and make improvements as neededHow you will manage quality control and what you intend to do to constantly improve the quality of your service or productHow you will handle capacity planningHow you will manage facility planningHow you will manage production and inventory control.