Overview
- Page: Module 3 Overview (1 of 8)
- Page: 3.1 Importance of Product and Service Design (2 of 8)
- Page: 3.2 The Product Lifecycle Phases (3 of 8)
- Page: 3.3 Product and Service Design (4 of 8)
- Page: 3.4 Quality Function Deployment (5 of 8)
- Current: Module 3: Discussion Forum (6 of 8)
- Module 3: Critical Thinking (7 of 8), Assignment
- Page: Portfolio Reminder (Get Instructor Approval) (8 of 8)
OPS 510 Week 1 Discussion
Please make this discussion post at least 250 words and ensure that it is well-organized and written at a graduate level. Please include at least one credible scholarly reference published within the last five years.
Please format the discussion according to APA 7th edition guidelines, including proper in-text citations and a complete APA-formatted reference at the end.
Please also make sure the writing is clear, professional, original, and free of spelling and grammatical errors.
Thank you!The course textbook features the TQM PDCA (plan-do-check-act) and the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) quality improvement practices (Heizer et al., 2022, p. 217). Debate whether the Six Sigma DMAIC practice is better for implementing operations strategy than applying the TQM PDCA practice. Preface your argument with a clear and concise definition of both quality practices.
Choose ONE of the following prompts:
- Post a well-supported, substantive and persuasive argument to this question for your initial commentary response. If the first letter of your last name is A-K, post an affirmative argument; else (last name is L-Z), post a dissenting argument. Your peer responses should address opposing facts, figures, and assumptions to your initial commentary argument.
- Describe the value and uniqueness of Design Thinking approach. Study scholarly literature and company websites (such as IDEOLinks to an external site.), describe where design thinking has been used effectively with specific involved steps.