Discussion Question

Overview

Below is a list of links to several letters from CEOs to their employees. Select one of the letters and answer the discussion questions.

• Andy Jassy, Amazon: Amazon offering teams more flexibility as we return to the office
• Michel Khalaf, MetLife: https://www.metlife.com/future-work-letter-from-ceo/
• Howard Schultz, former CEO of Starbucks: https://stories.starbucks.com/stories/2022/letter-from-starbucks-ceo-howard-schultz-investing-in-our-shared-future/

For this discussion, answer the following questions:

1. How relevant was the information the CEO shared with his audience? Provide examples.
2. Was the tone of the message appropriate for the topic? Why or why not? Correlate principles from Chapters 4 & 7 of How to Win Friends in your response.
3. Review the message for logical consistencies or inconsistencies, according to those outlined on pages 182 – 184 in the textbook. What made the message consistent or inconsistent?