Overview
respond to 2 discussion posts in 5-6 sentences
discussion 1:
In chapter 7 I learned how to communicate with people and notice how I can communicate in certain situations in a timely manner. I also learned how to use Chronemics for future situations and can help me interact with those around and respond in timely manners. This certain use I can help produce a positive environment and can also learn how to use nonverbal communication such as facial expressions or gestures and watching how I look or express in certain situations. Also with Chronemics it is important when talking in different settings because it can help when to be in a timely manner and to respect those around us in that setting. In comparison the subject about emotional contagion in chapter 5 was also interesting because it helped me to learn my emotions and how to control them in different settings. This chapter can also help with watching how my emotions can affect others meaning that the way you may act or feel in that situation can cause others to notice and feel the way that you feel and start acting differently so this taught me to watch how you express your emotions and learn when to release and when to not release your emotions because we have to be mindful of how our actions and feelings affect others.
discussion2:
I found chapter 6 to be particularly interesting for me since I am from England I found it intriguing to learn about how different cultures may utilize a variation of communication styles. I think first before discussing what I have learned, it is important to state the difference between low-context and high-context cultures. Low-context cultures include countries that mostly employ language to communicate ideas, feelings, and thoughts as clearly as you can. On the other hand, high-context cultures involve where meaning is communicated through the context of a communication rather than through the use of words directly. Within chapter 6, I learned that certain civilizations in North America are more on the low context end of the spectrum. This means that straight speaking is valued by people in the United States and Canada, and people often become irritated with "beating around the bush" as it is stated in the chapter. However, I also found it valuable to learn that the majority of Middle Eastern and Asian civilizations lean toward the high-context end of the spectrum. For example, it discusses in the chapter how it is crucial to preserve peace in Korea and Japan, therefore, people would refrain from speaking directly to someone if doing so will put their face in danger. It then goes on to state that because of this, Japanese and Koreans are less inclined to politely decline an unwanted invitation than Americans and Canadians. Rather, Americans and Canadians will likely employ evasive language like "I sympathize with you" or "I agree with you in principle, " as our textbook states. In addition, I thought the example provided within Chapter 6 greatly clarified the importance of bilingual staff in the healthcare sector. Pilar Bernal de Pheils is a clinical professor in the School of Nursing at the University of California San Francisco and also worked at The Women's Community Clinic and the Mission Neighborhood Health Center where she supervised nurse practitioners. Her experience within the healthcare sector provided some insight into how employing bilingual staff is critical to maintaining the quality of patient care. For example, she states "It can be especially dangerous to think you understand another language when you don't know the nuances." And then further in the paragraph states "A provider or trainee who lacks a good grasp of the language could misunderstand the patient and misdiagnose the problem." This is vitally important in ensuring patients receive the right care.