Background(the case is from first pdf taht i update)
Scenario: A conflict has emerged between Fred, a Chinese star employee, and Wendy, his American boss, over Fred's request for a personal assistant, leading to tensions in the workplace.
Options:
- As Wendy Peterson (The American Boss): Write an email to Fred Wu. Persuade him to stay by proposing a solution to the conflict.
As Fred Wu (The Chinese Employee): Write an email to Wendy Peterson. Decide your strategy: either persuade Wendy to provide you with a personal assistant or suggest a resolution to the conflict.
- Instructions
Choose a Role: Opt to write as either Wendy or Fred.
Understand the Context: Reflect on cultural strategies, communication styles, and the unique perspectives of both characters.
- Craft Your Email Using the Inverted Pyramid Model:
Subject Line: Create an engaging and pertinent subject line.
- Introduction (Strategic Issues): Clearly state the main issue and your stance.
Body:
Macro Issues: Discuss broader implications or contexts relevant to the conflict.
Micro Issues: Delve into specific details, arguments, and counterarguments.
- Utilize persuasive, respectful, and culturally sensitive language.
Conclusion: Recap your key points and suggest actionable steps or a call to action.
- Sign-Off: Conclude with a suitable salutation.
Word Limit: Ensure your email is concise, not exceeding 450 words.
- Evaluation Criteria
Clarity of Communication: How effectively you express your ideas and intentions.
Persuasiveness: Your skill in influencing the other party respectfully.
- Cultural Awareness: Demonstrating understanding of cultural communication differences.
Professionalism: Keeping a professional tone throughout the email.
- Creativity and Structure: Originality in your arguments and adherence to the Inverted Pyramid structure.
Submission
- Submit your email within 450 words with your teammate within 30 minutes.
Incorporate your knowledge of beliefs, attitudes, and values, utilizing ethos, pathos, and logos to craft messages that reassure each stakeholder group that measures are in place to prevent a recurrence and to affirm their continued confidence and belief in the company.
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