note: you can't use ai or ai bypass it all gets detected
Assignment Overview
Planning tools such as a Strategic Communication Message Design Chart can help you map out the goals, audience, deliverables, and genre as well as more detailed strategic messaging.
In this assignment, you will read about a scenario and develop a plan to strategically design the message using the appropriate corporate genre considering the situation and audience. You will use the Strategic Communication Message Design template to create a framework for your response.
Assignment Description
In this assignment, you will create three Strategic Communication Message Design charts using the template provided to respond to the following scenario.
Scenario: You are the Senior Vice President of New Product Development of a start-up AI technology company founded two years ago. Your product group loses a major part of the code for the application of an API for a major new customer. You need to communicate an apology to the customer, create an incident report about what happened, and notify the CEO of the parent company explaining the problem and the resolution.
You ask yourself: what type of letter, email, social media post, document, or template should be used to communicate each of these messages clearly for its intended purpose? How will the selected genre convey your intended message and how will it be perceived?
Assignment Instructions
I will attach the document
Complete the Strategic Communication Messages WorksheetDownload Strategic Communication Messages Worksheet
Communication # 1: Complete the worksheet and create a framework for an apology from the Senior Vice President to the customer.
Communication # 2: Complete the worksheet and create a framework for a report on the incident.
Communication # 3: Complete the worksheet and create a framework to notify the CEO explaining the problem and the resolution.
note: you can't use ai or ai bypass it all gets detected
| Module 2 Assignment Rubric | ||
|---|---|---|
| Criteria | Ratings | Pts |
Requirements | 20 to >15 pts Meets Expectations Presentation includes all components and exceeds all requirements indicated in the instructions.15 to >10 pts Mostly Meets Expectations Most of the requirements indicated in the instructions are addressed in the presentation.10 to >5 pts Somewhat Meets Expectations Some of the requirements indicated in the instructions are addressed in the presentation.5 to >0 pts Does Not Meet Expectations Presentation excludes essential components and/or does not address the requirements indicated in the instructions. | / 20 pts |
Content | 20 to >15 pts Meets Expectations Demonstrates strong or adequate knowledge of the materials, including correct representation of knowledge from the readings and sources.15 to >10 pts Mostly Meets Expectations Some significant but not major errors or omissions in demonstration of knowledge.10 to >5 pts Somewhat Meets Expectations Major errors or omissions in demonstration of knowledge.5 to >0 pts Does Not Meet Expectations Fails to demonstrate knowledge of the materials. | / 20 pts |
Organization | 20 to >15 pts Meets Expectations Presentation is clearly organized.15 to >10 pts Mostly Meets Expectations Few flaws are present in the organization of the presentation.10 to >5 pts Somewhat Meets Expectations Multiple flaws are present in the organization of the presentation.5 to >0 pts Does Not Meet Expectations Presentation is completely disorganized. | / 20 pts |
Writing Clarity & Quality | 20 to >15 pts Meets Expectations Writing is clear, concise, and professional in style. No spelling or grammar errors.15 to >10 pts Mostly Meets Expectations Writing is clear, concise, and professional in style. Minimal spelling and grammar errors are present.10 to >5 pts Somewhat Meets Expectations Writing is clear but not concise, and style is not evident. Some spelling and grammar errors are present.5 to >0 pts Does Not Meet Expectations Writing is unclear. Grammar and spelling mistakes are numerous. | / 20 pts |
Citations and References | 20 to >15 pts Meets Expectations All resources and references are correctly cited using NXU formatting.15 to >10 pts Mostly Meets Expectations All resources and references are cited using NXU style, but there are minor errors in citation.10 to >5 pts Somewhat Meets Expectations Most references are cited using NXU style, but there are many errors.5 to >0 pts Does Not Meet Expectations No citations are listed, or citations use another formatting style, or plagiarism is evident. | / 20 pts |