Overview
One very important responsibility of HR is to put processes and tools in place that managers can use to effectively evaluate employee performance, provide feedback to the employee, and work collaboratively to identify ways to improve performance. It sounds simple, but it is actually a complex process. After all, let's face it, no one wants to be “evaluated,” so the whole experience is often uncomfortable and awkward. Traditional systems focus on formal meetings that take place once or twice a year, but that can be ineffective if that is the only time employees are given feedback. Modern workplaces are turning to technology solutions to help resolve this issue and turn the old annual evaluation process into a Continuous Performance Management process.
Watch the following video, “What is Continuous Performance Management,” to learn about a technology solution designed to improve the performance management process.
In your original post, answer the following:
- Think about your current or previous job. Explain how your performance was evaluated and communicated to you. Include if it was a formal or informal system.
- Discuss how effective the process was. Was it a positive experience? Did it help you improve your performance?
- Identify one improvement that could be made to the process to better result in true improved performance, include if you think the Continuous Performance Management process discussed in the video might be helpful.