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XECN 500 Group Case 1: How the Macro environment influences the micro environment: Auto Industry Analysis

Overview

Who’s In The Driver’s Seat: The Changing Dynamics of Auto Production

Links to an external site.VERONICA HORTONLinks to an external site. Published APRIL 4, 2023

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If you were shopping for a new car during the pandemic or even just driving past car dealerships, you might recall seeing empty lots that once used to house rows of shiny new cars and trucks. Supply chain challenges related to access to parts like semiconductors and limited shipping options stymied automakers as they struggled to provide dealerships with vehicles to sell. Today, new car buyers might see dealer lots that continue to be emptier than during pre-pandemic days, however these emptier lots may be a function of a new strategy by automakers, a strategy they think could boost profits. To really understand what’s going on, we need to go back a few years to the days when buyers were accustomed to walking into a dealership where they would generally have their choice of numerous models with varying features, and often spoke to an eager salesperson willing to offer all sorts of pricing and finance deals in order to close a sale.

Then came the pandemic and the supply chain problems that led to the empty lots and a buying situation that often meant choosing from the few options that were still available or waiting months for the delivery of a different vehicle. Pricing and finance deals were a thing of the past, and customers often paid full sticker price or even above. Today, many customers will find yet another buying experience. Supply chain issues, although greatly reduced, continue to affect vehicle availability and thereby limit choice, but automakers have also changed their tactics. Rather than producing a wide range of cars in popular colors with features that appeal to a broad cross section of potential buyers, today car producers are taking a more focused approach, producing fewer cars to sit on the lot, and instead, taking more orders for vehicles that meet specific customer needs and potentially carry a bigger profit margin. The new strategy allows for greater efficiency and reduced costs. More broadly, the new strategy could have implications for auto workers, local communities that depend on auto production jobs and buyers.

Read the following articles (and watch the videos ) for more insight and answer the following questions:

WSJ: https://www.wsj.com/video/series/in-depth-features... to an external site.;

CNBC: https://www.cnbc.com/2022/12/27/why-2023-could-be-... to an external site., https://www.cnbc.com/2021/12/31/five-ways-2021-may... to an external site.;

Car and Driver: https://www.caranddriver.com/news/a39357957/car-pr... to an external site.; Unsplash: https://unsplash.com/photos/Xlx80tr5bEE

Discussion Questions:

How, if at all, has the balance of power shifted in the buyer-seller relationship for new car buyers? Who benefits and who loses ( and how) as a result of the new strategy being adopted by automakers? ( identify and discuss 3 points on each question- 6 paragraphs total).