In this Assignment, you will use the data in the two articles provided to examine patient-experience data trends and explain how the results could inform decision-making to improve CHS services to patients from diverse ethnic and cultural backgrounds. You will also use the analyses to develop data summaries for leaders and other stakeholders to guide potential action s.
Click the weekly resources link to access the resources.
Read the following Learning Resources: (click to expand/reduce)
- Review the scenario involving the declining CHS hospital patient-experience scores among patients from diverse ethnic and cultural backgrounds.
- Consider the significance of the data provided in the articles and the limitations of this data.
The Assignment: 3- to 4-page paper
- Analyze the quantitative and qualitative data results found in the two articles.
- Explain what they mean.
- Describe the data’s strengths and limitations
- Describe how you would use these data for HSO decision-making.
- Summarize the data.
- Explain how your summary could support a decision recommendation.