Overview
Discussion:
For your Competency Discussion, consider how the COVID-19 pandemic has affected the use of health information technology in relation to the patient experience at your healthcare facility including ease of use to which patients can be admitted or arrange care, communicate with physicians or other healthcare providers and take charge of their own care. Then reflect on the possible adoption of healthcare technology at your facility and its ability to enable patient access and address patient healthcare issues as a result of the pandemic. Finally, think about how health information technology can be used to improve the patient experience at your facility.
To begin this Competency and meet your required engagement, post in the Discussion area a brief description of how the COVID-19 pandemic has affected the use of health information technology in relation to the patient experience at your healthcare facility including ease of use to which patients can be admitted or arrange care, communicate with physicians or other healthcare providers and take charge of their own care. Then, describe the possible adoption of healthcare technology at your facility and its ability to enable patient access and address patient healthcare issues as a result of the pandemic. Finally, explain how health information technology can be used to improve the patient experience at your facility.