Overview
Task 1 INTRODUCTION
A hospital is a complex system of interrelated functions requiring constant movement of people and goods. Functional design of a hospital can promote skill, economy, convenience, and comfort. Nonfunctional design of a hospital can impede activities of all types, detract from quality of care, and raise costs to intolerable levels.
Healthcare facilities management examines challenging key elements, such as contracting outpatient care and quality management systems. Property development puts the focus on patient care.
In this task, you will determine whether to build, buy, or lease space for a new orthopedic service line as discussed in the “Service Line Development Case Study.”
Your submission must represent your original work and understanding of the course material. Most performance assessment submissions are automatically scanned through the WGU similarity checker. Students are strongly encouraged to wait for the similarity report to generate after uploading their work and then review it to ensure Academic Authenticity guidelines are met before submitting the file for evaluation. See Understanding Similarity Reports for more information. Grammarly Note: Professional Communication will be automatically assessed through Grammarly for Education in most performance assessments before a student submits work for evaluation. Students are strongly encouraged to review the Grammarly for Education feedback prior to submitting work for evaluation, as the overall submission will not pass without this aspect passing. See Use Grammarly for Education Effectively for more information. Microsoft Files Note: Write your paper in Microsoft Word (.doc or .docx) unless another Microsoft product, or pdf, is specified in the task directions. Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc. All supporting documentation, such as screenshots and proof of experience, should be collected in a pdf file and submitted separately from the main file. For more information, please see Computer System and Technology Requirements. You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
A. Develop a business summary in which you do the following:
1. Discuss the advantages of each of the following options:
a. Building space for the new orthopedic service line
b. Buying space for the new orthopedic service line
c. Leasing space for the new orthopedic service line
2. Discuss the disadvantages (e.g., liabilities and risks) of each of the following options:
a. Building space for the new orthopedic service line
b. Buying space for the new orthopedic service line
c. Leasing space for the new orthopedic service line
3. Recommend what you consider to be the best option for the facility.
B. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
C. Demonstrate professional communication in the content and presentation of your submission
A1A:BUILDING ADVANTAGES
NOT EVIDENT The candidate does not provide a logical discussion of the advantages of building space for the new orthopedic service line. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of the advantages of building space for the new orthopedic service line. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of the advantages of building space for the new orthopedic service line. |
A1B:BUYING ADVANTAGES
NOT EVIDENT The candidate does not provide a logical discussion of the advantages of buying space for the new orthopedic service line. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of the advantages of buying space for the new orthopedic service line. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of the advantages of buying space for the new orthopedic service line. |
A1C:LEASING ADVANTAGES
NOT EVIDENT The candidate does not provide a logical discussion of the advantages of leasing space for the new orthopedic service line. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of the advantages of leasing space for the new orthopedic service line. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of the advantages of leasing space the new orthopedic service line. |
A2A:BUILDING DISADVANTAGES
NOT EVIDENT The candidate does not provide a logical discussion of the disadvantages of building space for the new orthopedic service line. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of the disadvantages of building space the new orthopedic service line. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of the disadvantages of building space for the new orthopedic service line. |
A2B:BUYING DISADVANTAGES
NOT EVIDENT The candidate does not provide a logical discussion of the disadvantages of buying space for the new orthopedic service line. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of the disadvantages of buying space the new orthopedic service line. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of the disadvantages of buying space for the new orthopedic service line. |
A2C:LEASING DISADVANTAGES
NOT EVIDENT The candidate does not provide a logical discussion of the disadvantages of leasing space for the new orthopedic service line. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of the disadvantages of leasing space for the new orthopedic service line. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of the disadvantages of leasing space for the new orthopedic service line. |
A3:RECOMMENDATION
NOT EVIDENT The candidate does not provide an appropriate recommendation of what the candidate considers to be the best option for the facility. | APPROACHING COMPETENCE The candidate provides an appropriate recommendation, with insufficient support, of what the candidate considers to be the best option for the facility. | COMPETENT The candidate provides an appropriate recommendation, with sufficient support, of what the candidate considers to be the best option for the facility. |
B:SOURCES
NOT EVIDENT The submission does not include both in-text citations and a reference list for sources that are quoted, paraphrased, or summarized. | APPROACHING COMPETENCE The submission includes in-text citations for sources that are quoted, paraphrased, or summarized and a reference list; however, the citations or reference list is incomplete or inaccurate. | COMPETENT The submission includes in-text citations for sources that are properly quoted, paraphrased, or summarized and a reference list that accurately identifies the author, date, title, and source location as available. |
C:PROFESSIONAL COMMUNICATION
NOT EVIDENT This submission includes pervasive errors in professional communication related to grammar, sentence fluency, contextual spelling, or punctuation, negatively impacting the professional quality and clarity of the writing. Specific errors have been identified by Grammarly for Education under the Correctness category. | APPROACHING COMPETENCE This submission includes substantial errors in professional communication related to grammar, sentence fluency, contextual spelling, or punctuation. Specific errors have been identified by Grammarly for Education under the Correctness category. | COMPETENT This submission includes satisfactory use of grammar, sentence fluency, contextual spelling, and punctuation, which promote accurate interpretation and understanding. |
Task 2
INTRODUCTION
A community health assessment is a developmental process that is added to and amended over time. It is not an end in itself, but a way of using information to plan healthcare and public health programs. In the “Service Line Development Case Study,” there is a community health needs assessment that describes the state of local individuals’ health. This assessment allows the major risk factors, the causes of ill health, and the actions required to address these health risks to be identified.
Your submission must represent your original work and understanding of the course material. Most performance assessment submissions are automatically scanned through the WGU similarity checker. Students are strongly encouraged to wait for the similarity report to generate after uploading their work and then review it to ensure Academic Authenticity guidelines are met before submitting the file for evaluation. See Understanding Similarity Reports for more information. Grammarly Note: Professional Communication will be automatically assessed through Grammarly for Education in most performance assessments before a student submits work for evaluation. Students are strongly encouraged to review the Grammarly for Education feedback prior to submitting work for evaluation, as the overall submission will not pass without this aspect passing. See Use Grammarly for Education Effectively for more information. Microsoft Files Note: Write your paper in Microsoft Word (.doc or .docx) unless another Microsoft product, or pdf, is specified in the task directions. Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc. All supporting documentation, such as screenshots and proof of experience, should be collected in a pdf file and submitted separately from the main file. For more information, please see Computer System and Technology Requirements. You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
A. Analyze the community health needs assessment in the case study by doing the following:
1. Discuss major risk factors identified in the assessment.
2. Discuss whether the healthcare facility in the case study is addressing the needs identified in the assessment.
B. Develop a health planning summary outlining recommendations of how to resolve any outstanding community health needs.
C. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
D. Demonstrate professional communication in the content and presentation of your submission.RUBRIC
A1:RISK FACTORS
NOT EVIDENT The candidate does not provide a logical discussion of major risk factors identified in the assessment. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of major risk factors identified in the assessment. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of major risk factors identified in the assessment. |
A2:ADDRESSING NEEDS
NOT EVIDENT The candidate does not provide a logical discussion of whether the healthcare facility in the case study is addressing the needs identified in the assessment. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient support, of whether the healthcare facility in the case study is addressing the needs identified in the assessment. | COMPETENT The candidate provides a logical discussion, with sufficient support, of whether the healthcare facility in the case study is addressing the needs identified in the assessment. |
B:HEALTH PLANNING SUMMARY
NOT EVIDENT The candidate does not provide a health planning summary outlining recommendations of how to resolve any outstanding community health needs. | APPROACHING COMPETENCE The candidate provides a health planning summary, with insufficient detail, outlining recommendations of how to resolve any outstanding community health needs. | COMPETENT The candidate provides a health planning summary, with sufficient detail, outlining recommendations of how to resolve any outstanding community health needs. |
C:SOURCES
NOT EVIDENT The submission does not include both in-text citations and a reference list for sources that are quoted, paraphrased, or summarized. | APPROACHING COMPETENCE The submission includes in-text citations for sources that are quoted, paraphrased, or summarized and a reference list; however, the citations or reference list is incomplete or inaccurate. | COMPETENT The submission includes in-text citations for sources that are properly quoted, paraphrased, or summarized and a reference list that accurately identifies the author, date, title, and source location as available. |
D:PROFESSIONAL COMMUNICATION
NOT EVIDENT This submission includes pervasive errors in professional communication related to grammar, sentence fluency, contextual spelling, or punctuation, negatively impacting the professional quality and clarity of the writing. Specific errors have been identified by Grammarly for Education under the Correctness category. | APPROACHING COMPETENCE This submission includes substantial errors in professional communication related to grammar, sentence fluency, contextual spelling, or punctuation. Specific errors have been identified by Grammarly for Education under the Correctness category. | COMPETENT This submission includes satisfactory use of grammar, sentence fluency, contextual spelling, and punctuation, which promote accurate interpretation and understanding. |
Healthcare does not operate in a vacuum. Trends that emerge in the national market are influenced by legislation, delivery of care, changes in payment methods, and social and economic conditions. Healthcare professionals monitor policy at the national level by reviewing legislative initiatives and analyzing rules and regulations. Understanding healthcare policy helps in facilitating grant reviews and in developing new program initiatives. Legislation may cause changes in the way hospitals and healthcare providers deliver patient care. It is beneficial for hospitals to incorporate the national trends, policy, and legislation in determining the appropriate path for selecting service lines. You will use the “Service Line Development Case Study” to complete this task. Imagine that you have received a memo asking you to identify national trends, policy, and legislation and to summarize the impact it will have on the new service line. The proposed service lines are the following:
Your submission must represent your original work and understanding of the course material. Most performance assessment submissions are automatically scanned through the WGU similarity checker. Students are strongly encouraged to wait for the similarity report to generate after uploading their work and then review it to ensure Academic Authenticity guidelines are met before submitting the file for evaluation. See Understanding Similarity Reports for more information. Grammarly Note: Professional Communication will be automatically assessed through Grammarly for Education in most performance assessments before a student submits work for evaluation. Students are strongly encouraged to review the Grammarly for Education feedback prior to submitting work for evaluation, as the overall submission will not pass without this aspect passing. See Use Grammarly for Education Effectively for more information. Microsoft Files Note: Write your paper in Microsoft Word (.doc or .docx) unless another Microsoft product, or pdf, is specified in the task directions. Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc. All supporting documentation, such as screenshots and proof of experience, should be collected in a pdf file and submitted separately from the main file. For more information, please see Computer System and Technology Requirements. You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
A. Identify current national healthcare trends and policy initiatives that may affect the healthcare organization evident in the attached “Service Line Development Case Study.”
1. Discuss how the identified trends impact the delivery of healthcare in the case study.
2. Discuss possible legislation that may result from these trends.
B. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
C. Demonstrate professional communication in the content and presentation of your submission.
A:TRENDS
NOT EVIDENT The candidate does not identify current national healthcare trends and policy initiatives that may affect the healthcare organization evident in the attached “Service Line Development Case Study.” | APPROACHING COMPETENCE Not applicable. | COMPETENT The candidate identifies current national healthcare trends and policy initiatives that may affect the healthcare organization evident in the attached “Service Line Development Case Study.” |
A1:IMPACT
NOT EVIDENT The candidate does not provide a logical discussion of how the identified trends impact the delivery of healthcare in the case study. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of how the identified trends impact the delivery of healthcare in the case study. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of how the identified trends impact the delivery of healthcare in the case study. |
A2:LEGISLATION
NOT EVIDENT The candidate does not provide a logical discussion of possible legislation that may result from the trends. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of possible legislation that may result from the trends. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of possible legislation that may result from the trends. |
B:SOURCES
NOT EVIDENT The submission does not include both in-text citations and a reference list for sources that are quoted, paraphrased, or summarized. | APPROACHING COMPETENCE The submission includes in-text citations for sources that are quoted, paraphrased, or summarized and a reference list; however, the citations or reference list is incomplete or inaccurate. | COMPETENT The submission includes in-text citations for sources that are properly quoted, paraphrased, or summarized and a reference list that accurately identifies the author, date, title, and source location as available. |
C:PROFESSIONAL COMMUNICATION
NOT EVIDENT This submission includes pervasive errors in professional communication related to grammar, sentence fluency, contextual spelling, or punctuation, negatively impacting the professional quality and clarity of the writing. Specific errors have been identified by Grammarly for Education under the Correctness category. | APPROACHING COMPETENCE This submission includes substantial errors in professional communication related to grammar, sentence fluency, contextual spelling, or punctuation. Specific errors have been identified by Grammarly for Education under the Correctness category. | COMPETENT This submission includes satisfactory use of grammar, sentence fluency, contextual spelling, and punctuation, which promote accurate interpretation and understanding. |
Organizations periodically seek to establish a new line of business or improve performance of an existing one. You should understand the marketplace as well as the internal environment, and how both may impact the ultimate success of the organization’s service line. Using the “Service Line Development Case Study,” you will assess the viability of developing one of the following new service lines:
You will assume the role of a CEO in a healthcare facility. The CEO is tasked with developing a new service line. You will present the findings to the board of directors for buy-in and approval.
Your submission must represent your original work and understanding of the course material. Most performance assessment submissions are automatically scanned through the WGU similarity checker. Students are strongly encouraged to wait for the similarity report to generate after uploading their work and then review it to ensure Academic Authenticity guidelines are met before submitting the file for evaluation. See Understanding Similarity Reports for more information. Grammarly Note: Professional Communication will be automatically assessed through Grammarly for Education in most performance assessments before a student submits work for evaluation. Students are strongly encouraged to review the Grammarly for Education feedback prior to submitting work for evaluation, as the overall submission will not pass without this aspect passing. See Use Grammarly for Education Effectively for more information. Microsoft Files Note: Write your paper in Microsoft Word (.doc or .docx) unless another Microsoft product, or pdf, is specified in the task directions. Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc. All supporting documentation, such as screenshots and proof of experience, should be collected in a pdf file and submitted separately from the main file. For more information, please see Computer System and Technology Requirements.
You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
A. Determine the feasibility of one of the proposed service lines in the attached “Service Line Development Case Study” by doing the following:
1. Evaluate the demand for the new service line in the market area defined in the case study.
2. Analyze how current international healthcare trends could be incorporated into the development of the new service line.
3. Discuss the existing programs and service lines in the healthcare organization that could serve as complementary components of the new service line.
4. Analyze the financial and operating data to determine the financial feasibility of instituting the new service line.
5. Discuss how to target and market to physicians to secure referral services.
B. Create a multimedia presentation (e.g., PowerPoint, Keynote) in which you recommend the next steps to develop and implement the selected service line.
C. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
D. Demonstrate professional communication in the content and presentation of your submission.
File Restrictions
File name may contain only letters, numbers, spaces, and these symbols: ! - _ . * ' ( ) File size limit: 200 MB File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, csv, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z
A1:DEMAND
NOT EVIDENT The candidate does not provide a logical evaluation of the demand for the new service line in the market area defined in the case study. | APPROACHING COMPETENCE The candidate provides a logical evaluation, with insufficient detail, of the demand for the new service line in the market area defined in the case study. | COMPETENT The candidate provides a logical evaluation, with sufficient detail, of the demand for the new service line in the market area defined in the case study. |
A2:INTERNATIONAL HEALTHCARE TRENDS
NOT EVIDENT The candidate does not provide a plausible analysis of how current international healthcare trends could be incorporated into the development of the new service line. | APPROACHING COMPETENCE The candidate provides a plausible analysis, with insufficient detail, of how current international healthcare trends could be incorporated into the development of the new service line. | COMPETENT The candidate provides a plausible analysis, with sufficient detail, of how current international healthcare trends could be incorporated into the development of the new service line. |
A3:DISCUSSION
NOT EVIDENT The candidate does not provide a logical discussion of the existing programs and service lines in the healthcare organization that could serve as complementary components of the new service line. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of the existing programs and service lines in the healthcare organization that could serve as complementary components of the new service line. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of the existing programs and service lines in the healthcare organization that could serve as complementary components of the new service line. |
A4:FINANCIAL AND OPERATING DATA
NOT EVIDENT The candidate does not provide a plausible analysis of the financial and operating data to determine the financial feasibility of instituting the new service line. | APPROACHING COMPETENCE The candidate provides a plausible analysis, with insufficient detail, of the financial and operating data to determine the financial feasibility of instituting the new service line. | COMPETENT The candidate provides a plausible analysis, with sufficient detail, of the financial and operating data to determine the financial feasibility of instituting the new service line. |
A5:MARKETING PHYSICIAN REFERRAL
NOT EVIDENT The candidate does not provide a logical discussion of how to target and market to physicians to secure referral services. | APPROACHING COMPETENCE The candidate provides a logical discussion, with insufficient detail, of how to target and market to physicians to secure referral services. | COMPETENT The candidate provides a logical discussion, with sufficient detail, of how to target and market to physicians to secure referral services. |
B:MULTIMEDIA PRESENTATION
NOT EVIDENT The candidate does not provide a multimedia presentation in which the candidate recommends the next steps to develop and implement the selected service line. | APPROACHING COMPETENCE The candidate provides a multimedia presentation, with insufficient detail, in which the candidate recommends the next steps to develop and implement the selected service line. | COMPETENT The candidate provides a multimedia presentation, with sufficient detail, in which the candidate recommends the next steps to develop and implement the selected service line. |
C:SOURCES
NOT EVIDENT The submission does not include both in-text citations and a reference list for sources that are quoted, paraphrased, or summarized. | APPROACHING COMPETENCE The submission includes in-text citations for sources that are quoted, paraphrased, or summarized and a reference list; however, the citations or reference list is incomplete or inaccurate. | COMPETENT The submission includes in-text citations for sources that are properly quoted, paraphrased, or summarized and a reference list that accurately identifies the author, date, title, and source location as available. |
D:PROFESSIONAL COMMUNICATION
NOT EVIDENT This submission includes pervasive errors in professional communication related to grammar, sentence fluency, contextual spelling, or punctuation, negatively impacting the professional quality and clarity of the writing. Specific errors have been identified by Grammarly for Education under the Correctness category. | APPROACHING COMPETENCE This submission includes substantial errors in professional communication related to grammar, sentence fluency, contextual spelling, or punctuation. Specific errors have been identified by Grammarly for Education under the Correctness category. | COMPETENT This submission includes satisfactory use of grammar, sentence fluency, contextual spelling, and punctuation, which promote accurate interpretation and understanding. |