Overview
Course Learning Outcomes-Covered
1.Find some structured ways of dealing with complex managerial decision problems. (CLO1, Question-2)
2.Explain simple decision models and management science ideas that provide powerful and (often surprising) qualitative insight about large spectrum of managerial problems. (CLO2, Question-1)
3.Demonstrate the tools for deciding when and which decision models to use for specific problems. (CLO3, Question-3)
4.Build an understanding of the kind of problems that is tackled using Spreadsheet Modelling and decision analysis. (CLO4, Question-4)
Assignment Instructions:
- Log in to Saudi Digital Library (SDL) via University’s website
- On first page of SDL, choose “English Databases”
- From the list find and click on EBSCO database.
- In the Search Bar of EBSCO find the following article:
Case Study Title: Towards “Cognitively Complex” Problem Solving: Six Models of Public Service Reforms (Case Study).
Author: Willy McCourt
Assignment Questions: (Marks 10)
Read the above case study and answer the following Questions:
Question 1: Based on the case study, analyse the 'Cognitively Complex Problem-Solving' method employed. Explain its core principles and discuss how it was specifically suited to address the multifaceted nature of the problem presented. (200-250 words) (2-Marks).
Question 2: Discuss the six models of problem-solving approach that are useful for public service reform. (250-300 words). (3-Marks).
Question 3: Identify three to four key challenges typically encountered during public service reform initiatives, and suggest a suitable solution? (200-250 words) (2-Marks).
Question 4: Reflect on the key lessons from this case study and, how it is beneficial for you? (250-300 words) (3-Marks).