Overview
Please refer to the case study titled “Personal views of the internal and external consulting positions” given on Page number 55, Chapter 3 in your textbook and answer the following questions:
- What problems does an internal consultant face when acting as both an employee and a change agent in the organization? (2 mark)
- How does job security differ between internal and external consultants, and how does this affect their work during change projects? (2 mark)
- List the differences between the advantages of being an internal consultant and an external consultant? (2 mark)
- What difficulties can happen when internal and external consultants work together, and how can these difficulties be reduced? (2 mark)
- In your perspective, when should an organization prefer an internal consulting team over an external team? (2 mark)