OL 600 Project

OL 600 Final Project Guidelines and Rubric

Overview

The final project for this course is the creation of a strategic HR plan. The project is divided into three milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Three, Five, and Seven. The final product will be submitted in Module Nine.

In this assignment, you will demonstrate your mastery of the following course outcomes:

• Develop strategic human resource initiatives for supporting the recruitment and retention of qualified talent within an organization
• Formulate recommendations that support organizational effectiveness based on an analysis of internal elements
• Determine the impacts of external factors that influence an organization for mitigating risks
• Develop strategic approaches that incorporate relevant human resources behavioral competencies in addressing organizational issues

Scenario

For this final project, consider the following scenario: Assume the role of an HR director at a U.S.-based call center that is presently based in the Midwest. The organization plans to expand their call center locations into the states of South Carolina and Tennessee and the country of India and needs to hire 100 employees. Your organization has been primarily hiring “local” talent, many of whom are relatives of present employees. The Midwest location is union free but does not have well-defined policies to address employee issues. Additionally, the organization’s approach to performance management is very traditional and may not reflect the needs of the modern workforce. As the organization considers the talent pool in its new locations, the organization must consider the diversity of the potential new workforce, their responsibility to new locations of their call centers, and how to prepare Midwest managers for potential overseas work. As the HR director, you will create a strategic HR plan that addresses goals related to your organization’s growth. The plan should have an influence across the organization to be successful.

Directions

For the final project, you will assume the role of an HR professional for an organization. You will apply technical and behavioral competencies to develop strategic HR initiatives across the organization. You will be required to support the organization’s recommendations using data, specific examples, and detailed explanations of how these HR initiatives address organizational goals.

Specifically, you must address the following rubric criteria:

1. People: In this section, you will develop strategic HR initiatives around acquiring and retaining qualified talent for an organization. Provide specific examples.
   1. Talent Acquisition: Determine appropriate strategies for acquiring qualified talent to fill 30 call center openings in each state. Explain how the strategies will support organizational goals.
   2. Employee Engagement and Retention: Determine appropriate employee engagement strategies and explain how these approaches will increase retention.
   3. Learning and Development: Determine learning and development opportunities aimed toward attracting and retaining qualified talent within the organization.
   4. Total Rewards: Identify appropriate total rewards strategies to increase employee retention and explain how these strategies support the goals of the organization.
   5. People Knowledge and Skill Competencies: Determine HR initiatives that support the people knowledge and skill competencies and explain which behavioral competencies within the Business Cluster are the most appropriate.
2. Employee Relations: In this section, you will complete the following items. Provide specific examples.
   1. Employee Discipline: Compare punitive and nonpunitive disciplinary approaches and explain the impacts of the differences on employee relations.
   2. Performance Management: Determine the elements of an effective performance management approach and explain how an effective approach influences organizational outcomes.
   3. Employee and Labor Relations: Describe the differences between union grievance procedures and nonunion complaint processes and identify improvements that could be made to a nonunion complaint process.
   4. Organization Knowledge and Skill Competencies: Determine HR initiatives that support the organization knowledge and skill competencies and explain which behavioral competencies within the Leadership Cluster are the most appropriate.
3. Workplace: In this section, you will complete the following items. Provide specific examples.
   1. Diversity and Inclusion: Explain differences within the workplace and describe appropriate strategies for managing a diverse workforce.
   2. Risk Management: Determine appropriate proactive HR activities and policies for mitigating risk and explain how these strategies can be used within the organization.
   3. Corporate Social Responsibility: Describe HR’s role in creating a culture of social responsibility within the organization and the organization’s community.
   4. HR in the Global Context: Determine appropriate strategies for properly preparing employees for an expatriate assignment and explain how these approaches ensure ongoing engagement.
   5. Workplace Knowledge and Skill Competencies: Determine HR initiatives that support the workplace knowledge and skill competencies and explain which behavioral competencies within the Interpersonal Cluster are the most appropriate.
4. HR Initiatives Recommendations: In this section, you will recommend the most appropriate strategic HR initiatives that support people, organization, and workplace behavioral competencies using the SHRM model.

Milestones

Milestone One: Employee Engagement and Retention In Module Three, you will analyze HR strategic engagement initiatives for attracting, retaining, and rewarding employees. The rubric criteria focus on talent acquisition, employee engagement and retention, learning and development, and total rewards. This milestone will be graded with the Milestone One Rubric.

Milestone Two: Performance Management: Employee and Labor Relations In Module Five, you will analyze HR strategic initiatives of employee and labor relations that positively impact organizational effectiveness. The rubric criteria focus on employee discipline, performance management, and employee and labor relations. This milestone will be graded with the Milestone Two Rubric.

Milestone Three: Global HR, Diversity, Risk Management, and Social Responsibility In Module Seven, you will analyze HR strategic initiatives of managing HR globally that impact an organization’s strategic goals. The rubric criteria focus on diversity and inclusion, risk management, corporate social responsibility, and HR in the global context. This milestone will be graded with the Milestone Three Rubric.

Final Submission: Strategic HR Plan In Module Nine, you will submit your final project. It should address the people, employee relations, and workplace sections of the final project, and also focus on HR initiatives recommendations that move across an organization. It should be a complete, polished artifact containing all the rubric criteria of the final product. It should reflect the incorporation of feedback gained throughout the course. This submission will be graded with the Final Project Rubric.

What to Submit

Your strategic HR plan must be a Microsoft Word document 8–12 pages in length (plus a cover page and references). Use double spacing, 12-point Times New Roman font, and one-inch margins. You should use the latest edition of the APA manual for your citations and reference list.