Overview
TASK 2
Introduction
As a human resources professional, you will likely be responsible for putting together a strategy for recruiting, selecting, and onboarding of new or current employees. In this task, you will have the opportunity to analyze a current workplace situation and offer solutions. You will use the information provided in the scenario to complete this task. This task uses the same scenario used for Task 1.
Using the information from the attached “Jaunty Coffee Company Scenario,” complete the following:
A. Building on your knowledge of the 6-step needs analysis, apply two of the steps to determine the training needs for the sales manager position at Jaunty Coffee Company and provide a rationale for each step.
B. Explain how two learning techniques can be applied to design a learning and development program for the sales manager position.
C. Recommend one learning and development framework that can be used to design a learning and development program for the sales manager position and provide rationale for the recommendation.
D. Describe how two diversity, equity, and inclusion (DEI) considerations will be incorporated into the sales manager training program.
E. Describe a training evaluation method that could be used to analyze the success of the learning and development program created for the sales manager position.
F. Recommend two types of performance rating systems that can be used to evaluate sales manager performance and provide a rationale for each.
G. Explain how one of Hofstede's culture dimensions can be applied to the design of a performance appraisal system for sales managers for Jaunty Coffee.
H. Describe two methods for effectively delivering performance feedback to the sales manager in their first performance review.
I. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
J. Demonstrate professional communication in the content and presentation of your submission.