Overview
For this assignment, you will create a PowerPoint presentation prescribing a human resource and technology change map using the ideas developed in Lesson 6. Your goal is to assess human resource recruitment, onboarding, performance review, learning and development, and relationship management as they relate to deploying a new customer relationship management (CRM) software for the company you used in Lesson 6.
You will use the rating method outlined in Week 6 and apply them to your existing organization. As you do so you may consider employee qualifications, abilities, education, and evaluation. Be mindful this assignment should focus on current state measures as well as providing avenues for improved performance. Your recommendations should address how the recommended solutions will help your selected organization to use the new CRM to reach its strategic goals better as they relate to the corporate mission and vision.
Length: 8-12 slides; 100-150 words for notes
References: Include at least 5 scholarly resources.
Your presentation should demonstrate thoughtful consideration of the ideas and concepts presented in the course and provide new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards. Be sure to adhere to National University's Academic Integrity Policy.