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MRKT 314 non profit marketing (American Red Cross)

Overview

The purpose of this Analysis Paper is to demonstrate mastery of two Unit  5 objectives: 1) Create strategies for attracting and connecting with  diverse stakeholders, including donors, volunteers, and beneficiaries;  and 2) Evaluate the effectiveness of marketing strategies using  analytical tools.Conduct a digital strategy audit (through a written paper) on the  nonprofit you have selected in Unit 1. The digital strategy audit will  include two major sections—Google Key Word Search and Social Media  Audit.To conduct the Google search, input relevant keywords such as "helping  the homeless in DC" or "serving the homeless in DC" to observe which  nonprofit organizations appear prominently in the search results. Craft a  summary paragraph addressing the following inquiries:

Top-ranking Nonprofits: Highlight the nonprofit organizations  that emerged at the top of the search results. Identify any patterns or  commonalities among these organizations in terms of visibility and  positioning.

Presence of the Studied Nonprofit: Determine the visibility  of the nonprofit under study within the search results. Note whether it  appears prominently, is buried in the search pages, or is absent  altogether.

  • Accessibility for Donors/Volunteers: Assess the likelihood of  a potential donor or volunteer discovering the nonprofit through the  search results. Consider factors such as search ranking, website  quality, and relevance of content in facilitating discovery and  engagement.

Keyword Performance Improvement Recommendations: Offer  suggestions for enhancing the nonprofit's performance in search engine  results related to the chosen keywords. Recommend strategies such as  search engine optimization (SEO) tactics, content optimization, and  website enhancements to improve visibility and attract more traffic from  relevant searches.

  • To begin your social media audit, navigate to your nonprofit's profiles  on TikTok, Instagram, Meta (Facebook), X (formerly Twitter), and  Snapchat. For each platform, craft a paragraph summarizing your findings  based on the criteria outlined below. Incorporate insights from the  Stiffman (2017) and Tobias (2021) articles located in your learning  resources, especially for recommendations (instruction # 5 below).

Activity Level: Assess the frequency and consistency of your  nonprofit's postings across all platforms. Note the number of posts per  week or month and any patterns in timing or content variety. Evaluate if  the nonprofit maintains an active presence on each channel or if there  are disparities in activity levels.

  • Content Analysis: Examine the types of information  communicated across the platforms. Summarize the presence of success  stories, calls for volunteers, and donation appeals. Analyze the  effectiveness of these messages in engaging the audience and driving  desired actions, referencing insights from Stiffman (2017) and Tobias  (2021).

Engagement Metrics: Review the level of engagement (likes,  shares, comments) garnered by each post. Determine if the nonprofit is  actively monitoring social media feedback and responding to audience  interactions. Evaluate the quality of engagement, considering factors  such as sentiment and depth of interaction.

  • Top Performing Post: Identify the most active post in terms  of likes or shares across all platforms. Analyze the content, messaging,  and context surrounding this post to understand why it resonated with  the audience. Consider elements such as storytelling, visual appeal, or  timeliness that may have contributed to its popularity.

Engagement Enhancement Recommendations: Based on your  observations, provide recommendations for improving engagement across  social media platforms. Suggest strategies for content diversification,  audience targeting, or community engagement initiatives that align with  the nonprofit's goals and mission.

  • Amplification Focus: If you were to prioritize one service  provided by the nonprofit for social media promotion, identify the  service that would benefit most from increased visibility and support.  Justify your choice based on its relevance to the community's needs,  potential for impact, and alignment with the organization's objectives.
  • Create a double-spaced Word or Rich Text Format (RTF) document.