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Market Research Consulting Report

Page limit: 10 pages, following the formatting instructions herein


Overview

You are required to act as a market research consultant whose role is to prepare a written report which addresses several assessment questions. In preparing this written report, you are required to respond to a client brief, to analyse and interpret market research materials, to engage in meaningful critical reflection, and to put forward strategic recommendations.

The purpose of this assessment is for you to demonstrate your comprehension of the market research theoretical concepts and frameworks taught in this course, as well as your ability to apply this knowledge by utilising critical thinking, making judgements, and providing recommendations in the context of a client brief. This is a key skill in contemporary professional practice. Your written report, which comprises your responses to several questions, will provide the client with the necessary information, presented in a logical, factual manner, for them to make informed decisions about how to interpret market research, and to develop competent strategies in the area of concern.

Please read the following slides, which contains key information about this assessment:S224 MKTG1045 Assessment Information.pptxDownload S224 MKTG1045 Assessment 3 Information.pptx

ASSESSMENT DOCUMENTS:

There are three files that you need to download and use in the completion of Assessment 3: Consulting Report. The first contains the client brief and the four (4) assessment questions that you are required to address. The second is the client questionnaire. The third is the client data analysis output. All three files are uploaded below.

MKTG1045 Final Assessment S2 2024.pdfDownload MKTG1045 Final Assessment S2 2024.pdf

Client Questionnaire.pdfDownload Client Questionnaire.pdf

Client Data Analysis Output.pdfDownload Client Data Analysis Output.pdf

IMPORTANT: When accessing and using RMIT’s online learning environments and systems, you must abide by RMIT’s terms and policies, including the Student Conduct Policy.

  • Do not reproduce, publish or use RMIT's content, including the below documents, elsewhere or for any other purposes – this is an infringement of RMIT’s intellectual property.
  • Do not post such content on third party channels, social media sites or apps, including Course Hero, Studocu, Assignment Tutor, Facebook, YouTube, Twitter.
  • In addition to the information below under the ‘Academic integrity and plagiarism’ heading, note that third party channels (e.g., Course Hero, Studocu) are routinely monitored for prior assessment documents and student responses, and that using materials found via third party channels will be flagged by Turnitin and treated as a breach of academic integrity.

Further information:

  • RMIT University termsLinks to an external site.
  • Student Conduct PolicyLinks to an external site.
  • Academic Integrity resourcesLinks to an external site.
  • Contract cheating: what it is and what are the consequencesLinks to an external site. (RMIT Learning Lab)
  • Note sharing: what are the rules and the consequencesLinks to an external site. (RMIT Learning Lab)

Assessment criteria

This assessment will measure your ability to:

  • Comprehend theory: Demonstrated by correctly selecting, summarising, and elaborating upon the theoretical concepts and frameworks that are relevant to the question.
  • Apply theory: Demonstrated by consistent and skilful application of correct and relevant concepts and theory to solve the market research problems presented and provide well-grounded judgements and recommendations in the context of the client brief. Further, evidenced by consistent elaboration on learning, critical abilities, logical thinking, original and strategic insight.
  • Engage critically: Demonstrated by accurate and meaningful organisation, synthesis, analysis and evaluation of evidence to reveal insightful patterns, similarities and differences related to the topic or context, as well as testing hypotheses, claims and solutions.
  • Deliver report professionalism: Demonstrated by your ability to adhere to the formatting requirements outlined in the ‘Assessment Details’ and provide a response that is clearly written and logically structured.

Course learning outcomes

This assessment is relevant to the following course learning outcomes:

CLO1

Explain market research theories and concepts to colleagues and use this knowledge to design research studies in response to managerial problems.

CLO2

Compare and contrast a range of common market research tools in order to evaluate the most appropriate tool for a unique research question.

CLO3

Design and implement a research tool in response to a client brief within a team or individually.

CLO5

Develop a report that critically analyses market research data and provides a recommendation.

Assessment details

You are required to act as a market research consultant whose role is to prepare a written report. This written report will consist of your answers to several questions related to a market research brief that is accompanied by supplementary materials. These supplementary materials may include (but are not limited to): a questionnaire, and/or SPSS data analysis output. You will only be asked to work with supplementary materials that have been taught to you on the course.

This assessment (Assessment 3) will build and extend upon the knowledge and skills you’ve previously demonstrated in Assessments 1 and 2. Remember, in Assessment 1, you demonstrated your comprehension of market research concepts and frameworks. In Assessment 2, you showed your ability to apply the theory taught on the course in relation to qualitative research. Now, in Assessment 3, you are required to show your ability to apply theory in relation to quantitative research.

Importantly, the assessment questions will seek your application, not regurgitation, of theory. In your responses to these questions, you will be asked to go above and beyond repeating information and show application of theory, critical analysis, strategic insight, and structured thinking.

The report is to be written for a specialist client (i.e., who has set the market research brief), and as such should be written at a suitable professional level, using specialised terms and concepts appropriate to them. It is further critical that students use specialised terms and concepts to demonstrate their command of the taught course material.

Your written report must be submitted as a Word or PDF file. No other file types will be accepted. Times New Roman size 12 font, 1.5 line spacing, 2.5cm margins should be used. All pages are to be numbered in the bottom right corner. Your name, student number, and course code should be included in the header of your submission document or on a cover page (a cover page is not included in the page limit).

There is a strict 10-page limit for your submission (this does not include a cover page, if used). Anything that exceeds 10-pages will not be marked.

There is no need to include a reference list since you are not required to draw on outside material. If you make the choice to include outside materials, you will need to reference these appropriately and include in the page limit.

You do not need to include an executive summary, introduction, or conclusion. Your submission only needs to include your written responses to the assessment questions.

Please clearly label your response to each question (e.g., Question 1). You should not repeat the text of the question in your submission. Doing so would lead to an artificially high similarity score in Turnitin and would unnecessarily use your page limit.

Paragraphs should be concise and follow a logical order. Bullet points can also be used where appropriate and useful (e.g., listing information). You can format text in bold, italic, underline, or highlight where appropriate and useful. Tables should be used where instructed in the final assessment

The specific questions you required to address for your written report will be provided in Assessment 3, when it is released on the above outlined date.

Assessment 3 focuses on quantitative research, including research methods and data analysis. Below there is a list of potentially assessable topics. Not all these topics will be part of Assessment 3 – you may be required to link topics and certain topics may be emphasised more or less than others. No topics outside of the ones below will be part of the final assessment.

  • Lecture 7 = Survey Methods (A)
  • Lecture 8 = Survey Methods (B)
  • Lecture 9 = Data Analysis (Descriptive Statistics)
  • Lecture 10 = Data Analysis (Inferential Statistics)
  • Lecture 11 = Experiments

The lecture slides, recordings, associated readings, and tutorial activities that pertain to the potentially assessable topics provided throughout the semester will serve as useful resources for your written report.

Knowledge of SPSS will be required to complete your written report, including interpreting SPSS output and/or conducting analyses using this program. All required information regarding SPSS will be covered in the relevant lecture slides, recordings, associated Canvas resources, and tutorial activities.

Referencing guidelines

There is no need to include a reference list since you are not required to draw on outside material. If you make the choice to include outside materials, you will need to reference these appropriately using the referencing guidelines below and include in the page limit.

Use RMIT HarvardLinks to an external site. referencing style for this assessment.

You must acknowledge all the sources of outside information you have used in your assessments.

Refer to the RMIT Easy CiteLinks to an external site. referencing tool to see examples and tips on how to reference in the appropriated style. You can also refer to the library referencing page for more tools such as EndNote, referencing tutorials and referencing guides for printing.

Submission format

The written report must be submitted in Word or PDF file format (no other file types will be accepted). The assessment will be submitted in Canvas as a file upload. As part of the submission process, your written report will be processed through Turnitin to generate a similarity report.

Academic integrity and plagiarism

Academic integrity is about honest presentation of your academic work. It means acknowledging the work of others while developing your own insights, knowledge and ideas.

You should take extreme care that you have:

  • Acknowledged words, data, diagrams, models, frameworks and/or ideas of others you have quoted (i.e. directly copied), summarised, paraphrased, discussed or mentioned in your assessment through the appropriate referencing methods
  • Provided a reference list of the publication details so your reader can locate the source if necessary. This includes material taken from Internet sites

If you do not acknowledge the sources of your material, you may be accused of plagiarism because you have passed off the work and ideas of another person without appropriate referencing, as if they were your own.

RMIT University treats plagiarism as a very serious offence constituting misconduct.

Plagiarism covers a variety of inappropriate behaviours, including:

  • Failure to properly document a source
  • Copyright material from the internet or databases
  • Collusion between students

For further information on our policies and procedures, please refer to the University website.Links to an external site.

Extensions/Special Consideration

Should you be unable to submit the final report by the above outlined due date , you will require approval for Special Consideration or an extension from the course coordinator.

To apply for an extension from the course coordinator, students must use the Assessment Extensions Tool. You can access this in the left-hand menu on Canvas.

This tool enables you to simply and quickly apply for an extension from within your course Canvas menu. Please download the Assessment Extensions Tool guide (PDF)Links to an external site. for steps on how to request an extension using the Assessment Extensions Tool. There is also a Help tab with this information in the Assessment Extensions item itself. If you experience any technical issues with the Assessment Extensions Tool, please contact IT ConnectLinks to an external site. or tel: 9925 8000.

  • Note that extensions can only be granted for a period of seven (7) calendar days or less, and must be applied for by 11:59PM on the Wednesday before the final report is due.
  • Before applying for an extension, see below table outlining circumstances and required evidence.
    • Extension requests received via email and/or outside of the below circumstances/without supporting evidence will not be approved.
  • If you need an extension of time beyond seven (7) days or if you have missed the one (1) working day requirement to submit this request, you should apply for Special Consideration.

CIRCUMSTANCES:

REQUIRED EVIDENCE:

Medical Grounds

Physical or Mental health issue, including COVID

  • Medical Certificate – specifies that the student is unable to study for a specific period of time (should include dates).

    Extension length is to match the Medical Certificate ie: certificate says 3 days, extension granted for 3 days, even if request is for more days.
  • RMIT Statement of ImpactLinks to an external site.

Personal Circumstances

(such as bereavement, carer’s responsibilities, involvement in police/criminal incident, etc)

  • Bereavement documentation

    (ie: published death/funeral notice, order of funeral service, death certificate).
  • Carer’s Certificate
    Extension to match days listed on certificate up to a maximum of 7 days
  • Proof of parenthood and/or other relationship
    (as relevant to the circumstances)
  • Police or incident report
  • Supporting letter from a health practitioner or service provider supporting the student

    (e.g. RMIT Counselling Service, Ngarara Willim Centre, a Student Support Advisor at RMIT Student Connect, Medical Hub @ RMIT, an external GP or counsellor)
  • Supporting letter from a relevant religious/community leader

Employment Grounds

  • A formal letter (or email provided as a PDF attachment) from the student’s employer identifying the nature of the circumstances relating to their work and affecting their completion of the assessment, including the date/s and time/s of impact.

The document provided must be recent, and where possible include a signature as well as the name, title/position and contact details of the author of the document, clearly displayed.

Technical/IT Issues

(ie: power/internet/system outage)

  • Documentation from the student’s service provider or RMIT’s ITS team confirming the power/internet or system outage/problem experienced
  • Screenshots of error messages, a screen not loading, failed devices, time-stamped speed tests, power outage maps, etc.

The date and time of the incident or issue/communication should be included.

Other grounds not listed above

  • Appropriate documentary evidence that demonstrates that the issue was unexpected and outside the student’s control.

Assessment declaration

When you submit work electronically, you agree to the assessment declaration.Links to an external site.

Rubric

Assessment 3: Consulting Report (2024 AoL compliant)

Assessment 3: Consulting Report (2024 AoL compliant)

CriteriaRatingsPts

This criterion is linked to a learning outcomeQuestion 1#AoL6a Critically Engaged Formulate & justify decisions based on empirical evidence & research ---------- Application in analysing, evaluating and developing recommendations about quantitative research

16 to >12.8 Pts

HD

Clearly and accurately identifies and addresses a research question, hypothesis and/or problem.

12.8 to >11.2 Pts

D

Sufficiently identifies and/or addresses a research question, hypothesis and/or problem.

11.2 to >9.6 Pts

C

Attempts to identify and/or address a research question, hypothesis and/or problem.

9.6 to >8.0 Pts

P

Superficially identifies and/or addresses a research question, hypothesis and/or problem with some small errors.

8 to >0.0 Pts

N

Incorrectly identifies and/or addresses a research question, hypothesis and/or problem.

0 Pts

DNS

Did not attempt or complete.

16 pts

This criterion is linked to a learning outcomeQuestion 2#AoL6a Critically Engaged Analyse & evaluate complex information sources ---------- Application in analysing, evaluating and developing recommendations about quantitative research

10 to >8.0 Pts

HD

Clearly analyses, evaluates and organises evidence to support hypotheses, claims and solutions.

8 to >7.0 Pts

D

Consistently analyses, evaluates and organises evidence to support hypotheses, claims and solutions.

7 to >6.0 Pts

C

Attempts to analyse, evaluate and organise evidence to support hypotheses, claims and solutions with some errors.

6 to >5.0 Pts

P

Attempts to analyse, evaluate and organise evidence to support hypotheses, claims and solutions but with several errors.

5 to >0.0 Pts

N

The presentation of evidence does not clearly support hypotheses, claims and solutions and may actively work against them in some cases.

0 Pts

DNS

Did not attempt or complete.

10 pts

This criterion is linked to a learning outcomeQuestion 3

14 to >11.2 Pts

HD

Exceptionally clear knowledge of question topic as demonstrated by consistently selecting and summarising correct and relevant theory. Response is highly comprehensive, detailed, and accurate and this is sustained for all parts of the question. Consistently able to skilfully apply relevant theory to solve market research problems and provide meaningful judgements in the context of the question. Consistently demonstrates elaboration on learning, critical abilities, logical thinking, and insight.

11.2 to >9.8 Pts

D

Strong knowledge of question topic as demonstrated by frequently selecting and summarising correct and relevant theory. Response is mostly comprehensive, detailed, and accurate with very few errors/omissions. Frequently able to skilfully apply relevant theory to solve market research problems and provide solid judgements in the context of the question. Frequently demonstrates critical abilities and logical thinking, with frequent attempts at elaboration on learning and insight.

9.8 to >8.4 Pts

C

Competent knowledge of question topic as demonstrated by regularly selecting and summarising correct and relevant theory. Response is reasonably comprehensive, detailed, and accurate with some errors/omissions that do not detract from meaning. Sometimes able to apply relevant theory to solve market research problems and provide sound judgements in the context of the question. Sometimes demonstrates critical abilities and logical thinking, but limited elaboration on learning and insight (more summary and application).

8.4 to >7.0 Pts

P

Satisfactory knowledge of question topic as demonstrated by adequately selecting and summarising correct and relevant theory. Response is basically accurate but may lack breadth and depth or contain some errors/omissions that do not detract significantly from meaning. Sufficient but limited ability to apply theory to solve market research problems and provide coherent judgements in the context of the question. Sparse evidence of critical abilities and logical thinking (more basic description of what they found from textbooks with sparse application).

7 to >0.0 Pts

N

Unsatisfactory overall. Evidence of lack of understanding of subject, minimal or inadequate comprehension and does not address the assessment criteria. Work is often inadequate in depth and breadth and sometimes incomplete or irrelevant.

0 Pts

DNS

Did not attempt or complete.

14 pts

This criterion is linked to a learning outcomeQuestion 4

10 to >8.0 Pts

HD

Exceptionally clear knowledge of question topic as demonstrated by consistently selecting and summarising correct and relevant theory. Response is highly comprehensive, detailed, and accurate and this is sustained for all parts of the question. Consistently able to skilfully apply relevant theory to solve market research problems and provide meaningful judgements in the context of the question. Consistently demonstrates elaboration on learning, critical abilities, logical thinking, and insight.

8 to >7.0 Pts

D

Strong knowledge of question topic as demonstrated by frequently selecting and summarising correct and relevant theory. Response is mostly comprehensive, detailed, and accurate with very few errors/omissions. Frequently able to skilfully apply relevant theory to solve market research problems and provide solid judgements in the context of the question. Frequently demonstrates critical abilities and logical thinking, with frequent attempts at elaboration on learning and insight.

7 to >6.0 Pts

C

Competent knowledge of question topic as demonstrated by regularly selecting and summarising correct and relevant theory. Response is reasonably comprehensive, detailed, and accurate with some errors/omissions that do not detract from meaning. Sometimes able to apply relevant theory to solve market research problems and provide sound judgements in the context of the question. Sometimes demonstrates critical abilities and logical thinking, but limited elaboration on learning and insight (more summary and application).

6 to >5.0 Pts

P

Satisfactory knowledge of question topic as demonstrated by adequately selecting and summarising correct and relevant theory. Response is basically accurate but may lack breadth and depth or contain some errors/omissions that do not detract significantly from meaning. Sufficient but limited ability to apply theory to solve market research problems and provide coherent judgements in the context of the question. Sparse evidence of critical abilities and logical thinking (more basic description of what they found from textbooks with sparse application).

5 to >0.0 Pts

N

Unsatisfactory overall. Evidence of lack of understanding of subject, minimal or inadequate comprehension and does not address the assessment criteria. Work is often inadequate in depth and breadth and sometimes incomplete or irrelevant.

0 Pts

DNS

Did not attempt or complete.

10 pts

Total points: 50