OnlineNursingOwl
← All nursing posts

Marketing · Studypool

Same product, different CX

Overview

As discussed, we want to formulate how the same brand must now provide distinctly different experience to different age groups, even when selling the same item (Levi's jeans, Gap Tee, Patagonia Raincoat).

Read this article (link below) carefully and provide detailed view of 2 Customer journeys when selling the same product to 2 different customers who belong to different generation. (don't copy mine above-come up with your own).

2-3 page Essay. Include image/images.

https://www.fashiondive.com/news/wunderkind-2025-consumer-insights-online-shopping/740754/