- Evaluate to what extent bureaucratic empowerment facilitates the implementation of public policy.
- Propose several different ways how one might reduce the number of layers of bureaucracy between citizen and administrator.
Public Administration in America (11th ed.)
Chapter 4, “Organizational Theory” (pp.145–193)
Chapter 5, “Decision Making in Administration” (pp. 194–229)
Chapter 6, “Chief Executives and the Challenges of AdministrativeLeadership” (pp. 230–275)
Milakovich, M. E., & Gordon, G. J. (2013).