Overview
Answer the Case Study Questions
Question 1
Describe and appraise Arrow’s current performance management system. Use course concepts, peer-reviewed literature and examples from the case study to support your answer.
Tips:
* To help you, you may frame your answers using these perspectives: measurement, bias/fairness, performance improvement/feedback.
* It is important to appraise. This includes discussing the implications and effectiveness of the different features of the performance management system. It also includes an overall assessment of Arrow’s performance management system.
Question 2
Propose solutions to address the performance management problems that CEO Kaufman is facing with Arrow Electronics. The problems should include both problems you described in Question 1, and problems mentioned in the case study. Use course concepts and information from the case study to support your answer.