Overview
Discussion 1:
HSA 305 WEEK 7 DISCUSSION
What are two sources from which healthcare consumers receive information?
How does the nature of the source influence the acceptance of information? Please provide an example.
HSA 315 WEEK 7 DISCUSSION
? Why is it important to offer language assistance to individuals who have limited English proficiency or other communication needs?
? Why is health information management interested in obtaining data on language assistance services?
Reply:
Crystal Walker
Effective communication is essential in any given situation, It needs to be held the hightest in the medical fieldto avoid errors. Last week, I had a Ukrainian woman who could not speak or read english. I have always worked at a hospital base facility or facilities that had translators. My supervisor who onlyhad two months experience in this setting said there was no translator. The client was pointing to her throat. I said thyroid. She nodded her head for a yes response. She attempted to say medication. I assumed she was on thryoid medications. She could not understand difference between hyperthyroidism or hypothyroidism. I was unable to use my phone because of a lack of internet connection. I went into the security area and was able to get the client consent for treatment translated in Ukraine. When I got back to the nurses area, I started rambling. Boom! There was a paper for a list of translators covered up behind another paper. The supervisor was not to friendly of a translator being provided. We both neither had worked correctional before. I took a oath to treat people with care regardless of looking at their background. She say inmate. I say client. There was a difference in the way we communicated to each other and the way care was done. Just this week, I changed my traveling assignment. I could not get approval for treatment of clients who needed it the most. The medical doctor visited on Tuesday and overheard a conversation I was having with the supervisor. Luckily for these two clients they will get the care they need. The supervisor considered my communication a way of catering or babying to those who had done a wrong. I personal feel if you put three people behind a door in the same casual cloths you could not tell whose the criminal and whose not. In any other settings, part of the job is about education, rehabilitation and wellness. Communicating about the disease, signs andsymptoms, treatments, procedures/tests and planning is all part of nursing. Rehabilitation is communicating ways in prevention and understanding. Wellness is treating the holistic person to alleviate, decrease or prevent complications. All these things can be done through effective communication.
HSA 315 WEEK 8 DISCUSSION
? Reflecting on your telehealth project, explain data gathering tools that you will use to identify a need or justify the use of your digital health program or system.