Overview
Complete a paper that summarizes and analyses the assigned readings. An exemplary paper will prove to the professor that the student has read all materials in their entirety and spent time comparing, contrasting, and thinking about these materials.
Attached is a copy of the chapter and below are the references the professor gave that can be found on JSTOR:
via JSTOR: Behn, R. D. (2003). Why measure performance? Different purposes require different measures. Public Administration Review, 63(5), 586-606.
Heinrich, C. J., & Marschke, G. (2010). Incentives and their dynamics in public sector performance management systems. Journal of Policy Analysis and Management, 29(1), 183-208.
Kotter, J.P. (1990). What leaders really do. Harvard Business Review, 79 (11), 85–97.
Kotter, J. P. (1995). Leading change: Why transformation efforts fail. Harvard Business review, 73(2), 59-67.
Rainey, H., & Thompson, J. (2006). Leadership and transformation of a major institution: Charles Rossotti and the Internal Revenue Service. Public Administration Review, 66(4), 596-604.