Overview
A Quality Improvement (QI) Program identifies, addresses, and mitigates harm to individuals being served under Home and Community Based Services (HCBS). The QI Program is not required for the following services ONLY: - Emergency Response Services - Home Delivered Meals - Environmental Modification - Specialized Equipment Standard 1: The QSP implements policies and procedures that identify, address, and mitigate harm. Required Policies & Procedures: The following policies and procedures must be established by the Agency prior to initial enrollment and reviewed and updated with each renewal. These are not required to be submitted but must be available upon request.