Overview
What choices did you make in the various scenarios, and why? Reflect on these choices and their effects.
To what extent did you need to adapt your typical communication style to facilitate better understanding or collaboration?
1(b)
- Identify the core issue in the conflict scenario and how you plan to address it with the team and/or with the patient and family.
- Then, as if you are the social worker speaking directly to the IDT members or to the patient and family:
- Demonstrate conflict management and negotiation skills to move the conflict toward resolution.