Training & Development
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Introduction
Employee training and development refers to educational activities within an organization that are designed to improve employees’
knowledge
capabilities
information and instruction on how to do specific tasks more effectively (Lisbdnet, 2021).
Goals for Training
The overall goals and benefits for training in the selected health organization are:
to improve clinical performance
to improve patient experience and outcome
to bolster existing talents and abilities to assist RN staff
to increase the level of awareness of the employee
improve ability in one or more areas of competence
increase an individual’s motivation to do a good job
Objectives
To train and utilize certified nurse assistants (Cna’s) more efficiently
To increase the medical surgical unit’s productivity
Processes to Change After Training
CNAs are currently being used as sitters for patients on the medical surgical units. This is not conducive to the flow of patient of care and is not beneficial for the staffed Registered Nurses (RNs).
The processes that will change after training CNAs appropriately with their job duties is
CNAs will resume their duties on the med surg floor to assist nurses with patient care
Staffing
Hiring
Budgeting for unit
CNAs are certified to assist nurses and trained to help patients with activities of daily living, cleaning, and take vital signs. With CNAs being put on the floor to sit and watch only one or two patients, registered nurses not only have to do their skilled duties but to do all of the CNAs duties for their patients as well. CNAs play a crucial role in patient care since they are the clinical staff’s eyes and ears, attentively studying patients and informing nurses of any changes. Utilizing CNAs as sitters defeats he whole purpose of what they were truly hired for.
5
Actions Involved in Training to meet Objectives
CNAs on the unit will be reacclimated to their job duties. CNAs will have training involving:
Skills lab
Charting
Communication with clinical staff
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Expected Employee Performance after Training
Nursing assistants must be able to successfully communicate with their coworkers and bosses.
Patients’ call lights will be answered, messages will be delivered, beds will be made, and patients will be helped to eat, dress, and wash.
Measuring and keeping track of food and liquid intake, as well as the patients’ urine and bowel movements.
Charting vital signs: Temperature, blood pressure, pulse, respiration rate, oxygen saturation, and reporting patients’ pain to assigned nurses.
Assist patients with daily tasks by providing physical support (EDD, 2022).
Improvement of Employee Performance
Implementing the training of CNAs on the unit willl improve CNAs clinical skills. By untilizing them, it will also enhace the RNs performance as it relates to patient care. There will be:
Quicker patient response times
Less workload for RNs
Better patient experiece and outcome
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Support to Current & New Employees
The organization will provide support to current and new employees by giving them training necessary to advance their skills. It will help those who are weak in certain areas of patient care and give them confidence in their role. New empoyees will learn the culture of the organization and can interact hands on with current employees.
Supporting employees will accomplish the objective of the organization, increase efficiency, and provide high-quality products and services (OPM.gov, n.d.).
Measurement of Effectiveness
The effectiveness of the training exercise will be measured to confirm the anticipated improvement of employee performance by
Patient experience
Chart audits
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Conclusion
Utilizing CNAs on the unit will help floor nurses and create a better patient experience.
Many employers promote progress by providing on-site training and providing flexible work schedules to enhance the productivity of the organization (EDD, 2022).
References
Employment Development Department (EDD). (2022). Nursing Assistants in Tulare County. Retrieved from Detail Occupational Guide (ca.gov)
OPM.gov. (n.d.). Policy, Data, Oversight. Training and Development. Training Needs and Assessment. Retrieved from Planning & Evaluating (opm.gov)
What is the primary goal of training and development? (2021). Lisbdnet. Retrieved from what is the primary goal of training and development? – Lisbdnet.com
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