Operational leaders increasingly make decisions based on complex data environments that integrate transactional systems, analytics platforms, and organizational processes. The ability to identify relevant data elements, understand how they flow through BI and ERP systems, and assess their quality is essential for ensuring accurate analysis and effective operational optimization.
Assignment Deliverable
Create a 1-page diagram that illustrates the key data elements and flows relevant to a single operational decision in your chosen organization.
Include the following in your diagram:
- Data Sources
- Synthesize 3 of the data sources from the list below:
- ERP modules
- CRM systems
- HR databases
- Production systems
- Customer interactions
- Supplier data
- Sentiment Analysis from Customer Reviews
- Data Types and Structures
- Explain the 3 forms of data identified below:
- Structured (e.g., inventory records, financial transactions)
- Semi-structured (e.g., logs, forms)
- Unstructured (e.g., emails, service notes)
- Data Flow Through BI/ERP Systems
- Depict how data moves from source to storage to processing to reporting or dashboards.
- Stakeholder Touchpoints
- Explain which roles consume or rely on the data (e.g., operations managers, analysts, frontline teams).
Support your diagram with 3 to 5 peer-reviewed scholarly sources.
Format citations and references according to current APA guidelines.