Overview
Review each of the videos found in the module resources. Then for your initial post, respond to the following prompts:
- Why is it important to set clear expectations when managing a team?
- What are the steps in setting clear expectations?
- What are the steps in creating consistent communication? How will using these steps help reduce conflicts in the workplace?
- In your opinion, why are these communication tools important for leaders in responding to difficult conversations in the workplace? Use an example to illustrate your understanding.