Performance Management: Employee and Labor Relations
Overview
For this milestone, due in Module Five, you will analyze HR strategic initiatives of employee and labor relations that positively impact organizational effectiveness. The rubric criteria focus on employee discipline, performance management, and employee and labor relations.
Scenario
For this Milestone, consider the following scenario: Assume the role of an HR director at a U.S.-based call center that is presently based in the Midwest. The organization plans to expand its call center locations into the states of South Carolina and Tennessee and the country of India and needs to hire 100 employees. Your organization has been primarily hiring “local” talent, many of whom are relatives of present employees. The Midwest location is union free but does not have well-defined policies to address employee issues. Additionally, the organization’s approach to performance management is very traditional and may not reflect the needs of the modern workforce. As the HR director, you will create a strategic HR plan that addresses goals related to your organization’s growth. The plan should have an influence across the organization to be successful.
Directions
Refer to the chapter readings and module resources to support your responses to each of the rubric criteria below. Carefully read and address each rubric criterion as written, using detailed and informative analysis that conveys critical thinking. The rubric criteria are aligned to the organization technical competency within the HR knowledge domain.
Specifically, you must address the following rubric criteria:
- Employee Discipline: Compare punitive and nonpunitive disciplinary approaches and explain the impacts on employee relations. Identify the steps in a fair employee discipline process and explain the impact to positive employee relations in the organization.
- Performance Management: Determine the elements of an effective performance management system and explain how well the employer’s system meets organizational needs.
- Employee and Labor Relations: Determine the differences between union grievance procedures and nonunion complaint processes and describe improvements that could be made to a nonunion complaint process.
- Organization Knowledge and Skill Competencies: Determine HR initiatives that support the organization knowledge and skill competencies and explain which behavioral competencies within the Leadership Cluster are the most appropriate.
Be sure to incorporate instructor feedback on this milestone into your final submission.
What to Submit
This milestone must be submitted as a 3- to 4-page Word document with double spacing, 12-point Times New Roman font, and one-inch margins. Use the latest edition of the APA manual for formatting and citations.
Note that the grading rubric for this milestone submission is not identical to that of the final project. The Final Project Rubric will include an additional “Exceeds Expectations” category that provides guidance as to how you can go above and beyond “Meets Expectations” in your final submission.