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XMKT 500 Exploring Marketing Strategy with ChatGPT

Overview

Assignment: Exploring Marketing Strategy with ChatGPT

Objective

To familiarize students with ChatGPT as a professional tool for generating insights, exploring ideas, and refining strategic thinking in marketing.

Step 1: Access ChatGPT

Go to https://chat.openai.comLinks to an external site..

Create a free account using your email, Google, or Microsoft login (if you don’t already have one).

Once logged in, you’ll see a chat window where you can type your questions.

Use the free version unless you already have access to a paid subscription.

Step 2: Choose a Marketing Scenario

Imagine you are a senior marketing manager facing one of the following situations:

Launching a new product in a competitive market.

Revitalizing a mature brand that is losing relevance.

Building a go-to-market strategy for a disruptive technology.

Responding to a major competitor’s new campaign.

Select one scenario and add specific details about the brand, product, technology, or campaign that you are developing a strategy for.

Step 3: Engage with ChatGPT

Use ChatGPT as a strategic thought partner, not just a fact provider. In your session, you must:

Ask at least three different types of prompts, such as:

Exploratory: “What are some possible positioning strategies for a new eco-friendly beverage brand?”

Comparative: “How might different segmentation strategies affect this campaign’s success?”

Critical: “What are the potential risks or blind spots in using influencer marketing in this case?”

Iterate at least once: Refine or challenge ChatGPT’s response by asking it to expand, reframe, or critique its own answer.

Tip: Treat ChatGPT like a colleague in a brainstorming meeting—your job is to probe for depth, not just accept the first answer.

Step 4: Reflect and Summarize

Write a 1-page reflection that includes:

Brief description of the scenario you chose with the details you added.

3 prompts that you gave ChatGPT.

Summary of the most useful insights ChatGPT provided.

Your evaluation: Which ideas seemed strong? Which seemed weak, generic, or impractical?

Your takeaway: How could you see yourself (or your organization) using ChatGPT as a marketing strategy tool in the future?

Deliverable

Submit a 1-page reflection document. Do not copy and paste ChatGPT transcripts; instead, synthesize your learnings in your own words.

Learning Goals

Develop comfort accessing and using AI.

Practice evaluating AI-generated ideas critically rather than accepting them at face value.

Explore how AI can augment (not replace) managerial judgment in marketing strategy.