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Social Media Management & Strategic Pivot

Total Points: 200

Format: Canvas Quiz

Time Limit: None (Multiple submissions allowed before the deadline; your final attempt is graded).

Overview

Throughout the semester, you have acted as an auditor monitoring a brand’s digital footprint. For this Final Project Exam, you are officially stepping into the executive seat of a Social Media Manager.

You are entirely responsible for justifying strategic choices, filtering raw technical tools (HubSpot) through deep human intuition, and pitching an immediate operational response to a live, real-world cultural event.

Critical Submission Guidelines

  • The Live Date Filter: Your chosen current event in Question 2 must have occurred no earlier than Tuesday, July 7, 2026. Outdated events will result in an immediate zero for that section.
  • Zero-Fluff Standard: All text entries must contain explicit references to your specific Brand Liaison and course concepts. Generic, AI-sounding corporate "word salad" or safe platitudes will be flagged immediately and face aggressive point deductions.

Grading Rubric (200 Points Total)

Final Project: Social Media Management & Strategic Pivot - Rubric
Criterion / QuestionPointsA-Level (Exceptional)C-Level (Average)F-Level (Poor / Missing)
Q1: Certification vs. Reality Filter50 ptsExplicitly names a HubSpot rule. Details a brilliant "But..." conflict where that rule directly compromises your brand's unique voice. Identifies a clear, logical business benefit for breaking it.Identifies a rule, but the brand conflict is highly generic or surface-level. The proposed managerial adjustment lacks a concrete business or reputational justification.No specific skill identified; response reads like a bland textbook summary or an unedited AI generation.
Q2: The Live Strategic Pivot30 ptsLinks to a fully active URL of an event occurring no earlier than July 7, 2026. Proves immediate relevance with a crisp, logically sound operational pitch.The event is relevant but pushes past the 2026 date window. The operational justification is vague, passive, or hypothetical.The link is broken, missing, or completely unrelated to the brand space. No justification provided.
Q3: Brief Pt. 1 - Post Blueprint25 ptsOutlines an immediately ready mock post. Must explicitly include: the targeted platform, a clear visual execution layout, and exact draft caption text wrapped inside quotation marks.The draft is present but missing one of the three mandatory structural pillars (platform, specific visual description, or exact caption text).Proposes broad, passive advice ("we should post about the event") rather than an actual drafted post blueprint.
Q4: Brief Pt. 2 - Strategic Alignment25 ptsProves strategic fit by citing a specific historical pattern or post from your 5 Pulse Reports AND details exactly why this move would be a catastrophic mistake for your top competitor.Explains the brand voice alignment conceptually, but fails to cite concrete tracking history from the semester, or leaves the competitive analysis highly generic.Gives a superficial response ("it fits our vibe") that entirely lacks semester tracking evidence or competitive contrast.
Q5: Brief Pt. 3 - Visibility Risk25 pts

Maps a worst-case scenario public risk with a clear mitigation plan AND applies visibility frameworks (AEO sentiment, organic trust, or visibility with restraint) to protect long-term brand equity.

Identifies a basic public relations risk, but the answer lacks reference to the digital ecosystem or treats algorithmic impact as an afterthought.

Fails to recognize any inherent brand-safety risks, or ignores the course frameworks on visibility and human trust signals.

Q6: Brief Pt. 4 - Human Defense25 ptsAccurately explains how the 10-day timeline breaks AI data models AND uses concrete insights from your 10 weeks of brand tracking to prove why a generic prompt tool would fail.Mentions AI limitations superficially, but relies on broad generalizations about software rather than pointing to specific data or brand-nuance gaps.No defense provided; response reads exactly like the generic corporate fluff an automated, un-audited AI model would generate.
Q7: Mandatory AI Disclosure20 ptsClears compliance. Either explicitly confirms 100% manual research OR provides a robust prompt summary and a detailed Manual Correction showing exactly where the AI missed a vibe, tone, or fact.Disclosure is vague, incomplete, or the required "Manual Correction" case is highly superficial or lacks specific detail.No disclosure provided despite clear internal markers of automated language. May result in a zero for the section or exam.

My AI Use on This Assignment:

Process Summary: I used Ball-State licensed Gemini 3.5-Flash (July 2026) to process this assignment. Using the context from producing this class's second Live Strategy Pitch, I uploaded my Spring 2026 final project to Gemini to review the content and adjust/reduce questions. Additional prompts helped refine the instructions for each question and make expected deliverables clearer. I also provided additional material like the class's specific Brand Visibility talking points to better map the questions' outcomes to our class material. I reviewed the full assignment, including question instructions and the rubric, to make sure content matches.

My Manual Correction: The first re-draft of my Spring 2026 questions were too light and generic, especially the original Question 3. I reworked the directions to help students make a more comprehensive Post Blueprint that they could apply in Questions 4-6.